PetsVivo True™
The standard for what it means to be genuinely pet-welcoming in housing and hospitality, combining education, certification, visibility, and validation in one authority engine.
A standard, not just a sticker
PetsVivo True is an operational platform that defines what it means to be truly pet-welcoming in housing and hospitality. It brings education, visibility, policy alignment, and validation together in one place.
Properties get real value through PR and visibility, and the system grows over time into training, tools, and industry recognition, becoming a brand authority across the spaces it serves.
PetHost, earned in three tiers
PetHost is the credential a property earns; PetsVivo True is the system behind it. Like a Superhost badge for pets, standing is earned through certification and real pet parent feedback, then rewarded with priority placement in PetCompass.
Verified
The baseline. Your pet policy is reviewed and verified, confirming the property genuinely welcomes pets, not just permits them.
Certified
The core credential. Staff complete the Academy and its assessment, and the property meets tier-based operational standards.
Elite
The top tier. The highest amenity and experience requirements, confirmed by inspection and validated by real guest stays.
The authority engine
The credentials, rankings, and research that make pet-welcoming something properties want to be known for.
PetHost Awards
Recognition that means something, from Most Pet-Welcoming Property to Most Improved and Best Pet Experience.
Industry reports
The annual State of Pet Living and State of Pets in Hotels reports, the numbers the whole space cites.
Rankings and badges
Standing and badges inside PetCompass, so certified properties rise where pet parents are already looking.
Operator enablement
Role-based training that turns a policy into a practice, through the PetsVivo True Academy.
Built for every role
Tracks for housing property managers and for hospitality general managers and front desk teams, each tuned to the job.
Certifications
Earn a credential that proves your team knows how to welcome pets well, not just allow them.
Ongoing education
Recertification and fresh material keep standards current as the space, and expectations, move.
The execution layer
Everything a property needs to put the standard into practice without starting from a blank page.
Playbooks and events
Step-by-step playbooks, plus ready-to-run ideas like Yappy Hours that bring residents and guests together.
Templates
Policy boilerplate, email communications, and guest collateral you can brand and send the same day.
Vendor marketplace
A vetted bench of partners and suppliers, so you can stand up a program with people who know pets.
Consumer trust
Proof that the standard holds up in the real world, validated by the pet parents living it.
Reviews tied to certification
Pet parent reviews linked to the credential, so the rating reflects the real pet experience.
Experience-based badges
Badging for what a property does best, like Best for Outdoor Lovers, so guests find the right fit.
Mystery pet stays
Mystery shopper and pet stay validation that keeps the standard honest, not just self-reported.
The standard that sits above the stack
PetHost is the credential a property earns; PetsVivo True is the system behind it. It draws on the rest of PetsVivo to prove the standard is real, not self-reported.
- VisibilityCertified properties earn rankings and badges inside PetCompass.
- OperationsIt draws on PetSpace data to ground certification in how a property actually runs.
- ExperiencePetBox and real guest reviews validate the standard with lived proof.
Ready to roll out the red carpet for paws?
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